Frequently Asked Questions

Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.

Is it possible to change my date?

Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.

Tell me more about your cancellation policy.

Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.

How does the billing process work?

To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.

What is the process for managing guest invites?

Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.

Can I receive a receipt for my order?

Absolutely! Feel free to reach out to our dedicated customer service team with your order number.

Need further assistance?

Need help finding the answers you need? Let’s have a conversation.

Get in Touch with Us Today!

Reach Out for Your Baking Queries and Ideas

We are here to assist you with any baking inquiries or suggestions you may have. Your feedback is invaluable to us, so don’t hesitate to connect!

Get In Touch With Us

We are always here to assist you with your baking inquiries. Whether you have questions about our recipes or need tips on baking techniques, feel free to reach out to us anytime. Your feedback is important to us!

At Kukabakery, we value your input and strive to provide the best support possible. If you have any suggestions or need further assistance, please don’t hesitate to contact us. We look forward to hearing from you and helping you on your baking journey!